Terms of Service

About SmartNet

SmartNet is a professional learning and referral networking platform operated in Tanzania. We provide AI-evaluated online courses, career development resources, and a 5-level referral network that allows members to earn commissions when people they refer complete the platform activation.

These Terms of Service ("Terms") govern your access to and use of the SmartNet platform, including its website, API, and all related services (collectively, the "Platform").

Eligibility & Account Registration

• You must be at least 18 years old to register on SmartNet.
• Registration is by referral only. You must possess a valid referral code issued by an existing, activated SmartNet member.
• You agree to provide accurate, complete, and current information during registration and to keep it updated.
• Each person may only hold one account. Creating duplicate accounts to exploit the referral system is prohibited and may result in immediate termination.
• You are responsible for safeguarding your password and for all activity that occurs under your account.
• Your phone number must be a valid Tanzanian mobile number (+255). It is used for payment processing and identity verification.

Activation Fee & Payment Terms

One-Time Activation Fee

To gain full access to the Platform, a one-time activation fee of TZS 50,000 is required after email verification. This fee is:

• Non-refundable once payment has been successfully processed.
• Payable via Tanzanian mobile money services supported by Selcom (M-Pesa, Tigo Pesa, Airtel Money, Halopesa).
• Required once only — your account will not be charged again for standard access.

Payment Processing

All payments are processed securely by Selcom (Till Number: 61236196). SmartNet does not store your mobile money PIN or any payment instrument credentials. Transaction records are retained for audit and dispute resolution purposes.

Failed Payments

If a payment attempt fails, your account will remain in "pending payment" status. You may retry the payment at any time. SmartNet is not liable for delays caused by mobile network issues or third-party payment gateway downtime.

Referral System & Earnings

How the Referral System Works

SmartNet operates a 5-level referral network. When someone registers using your referral link and activates their account, you may earn a commission based on your level and course completion progress:

• Level 1 (direct referrals): 10% of the activation fee — no course requirement
• Level 2: 8% — requires completing 3 courses
• Level 3: 7% — requires completing 6 courses
• Level 4: 6% — requires completing 9 courses
• Level 5: 6% — requires completing all 12 core courses

Earnings Eligibility

Commission earnings are calculated monthly and are subject to:

• Completion of the required number of courses for each payout level.
• Your account being active and in good standing (not dormant or suspended).
• The referred user's activation payment being successfully confirmed by Selcom.

Account Dormancy

Accounts with no login activity for 6 consecutive months become dormant. During dormancy, referral commissions that would have been paid to you are redirected to SmartNet's company account. Your account is automatically reactivated upon your next login — no data or tree position is lost.

No Earnings Guarantee

SmartNet makes no guarantee of any specific level of income or earnings. Referral commissions depend entirely on the activity of people within your network and your own course completion. SmartNet is a professional learning platform first; earnings are a secondary benefit.

Platform Usage & Acceptable Use

You agree not to:

• Use the Platform for any unlawful purpose or in violation of any Tanzanian law or regulation.
• Attempt to gain unauthorised access to any part of the Platform, its servers, or databases.
• Use automated tools (bots, scrapers, scripts) to interact with the Platform without written permission.
• Create fake referral accounts, self-refer, or manipulate the referral tree in any way.
• Share or resell your account credentials to another person.
• Publish false, misleading, or defamatory content about SmartNet or its members.
• Attempt to reverse-engineer, decompile, or copy any part of the Platform.

Violations may result in immediate account suspension or termination without refund.

Courses, Content & Intellectual Property

Course Content Ownership

All course materials, AI-generated questions, feedback, and assessments available on SmartNet are the intellectual property of SmartNet Tanzania or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use course content solely for your personal learning.

Your Content

If you submit any content (quiz answers, feedback) to the Platform, you grant SmartNet a royalty-free licence to use that content for AI training, platform improvement, and quality assurance purposes, subject to our Privacy Policy.

AI-Graded Assessments

Course assessments are graded using AI (powered by OpenAI or Anthropic APIs). A passing score of 60% or above is required to mark a module as completed. Grading decisions are final; however, you may retake any module if you receive a "redo required" result.

Account Termination

SmartNet reserves the right to suspend or terminate your account at any time if:

• You breach any provision of these Terms.
• Fraudulent activity is detected on your account.
• You provide false information during registration.
• Required by law or court order.

You may request account deletion by contacting us at the address below. Upon deletion, your referral tree positions and earned commissions that have not yet been paid out will be forfeited.

Disclaimers & Limitation of Liability

The Platform is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including fitness for a particular purpose or uninterrupted availability.

To the maximum extent permitted by Tanzanian law, SmartNet shall not be liable for:

• Loss of income or profits arising from your participation in the referral programme.
• Delays or errors caused by third-party services (Selcom, mobile networks, AI providers).
• Data loss resulting from events outside our reasonable control.
• Indirect, incidental, or consequential damages of any kind.

Governing Law & Disputes

These Terms are governed by the laws of the United Republic of Tanzania. Any dispute arising from or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to the courts of competent jurisdiction in Tanzania.

Changes to These Terms

We may update these Terms from time to time. When we do, we will update the effective date at the top of this page and notify active users via in-app notification. Continued use of the Platform after changes constitutes acceptance of the revised Terms.

Contact Us

If you have questions about these Terms, please contact SmartNet Tanzania:

• Email: legal@smartnet.co.tz
• Platform: https://smartnet.dragonfinitysystems.com/